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Terms and Conditions

Terms and Conditions

Welcome to Santo Games. These terms and conditions outline the rules and regulations for the use of the Santo Games website.

Santo Games is operated by Santo Games SpA, located in San Antonio, Chile.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use the Santo Games website if you do not agree to all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement, Disclaimer Notice, and all Agreements:

“Client”, “You”, and “Your” refer to you, the person accessing this website and accepting the Company’s terms and conditions.

“The Company”, “Ourselves”, “We”, “Our”, and “Us” refer to Santo Games.

“Party”, “Parties”, or “Us” refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of providing our services or products to the Client in the most appropriate manner, in accordance with and subject to the applicable laws of Chile.

Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she/they are taken as interchangeable and therefore refer to the same.


Cookies

We employ the use of cookies. By accessing the Santo Games website, you agree to the use of cookies in accordance with our Privacy Policy.

Most modern interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our website to enable functionality and ease of use for visitors.

Some of our affiliate or advertising partners may also use cookies.


License

Unless otherwise stated, Santo Games and/or its licensors own the intellectual property rights for all material on Santo Games. All intellectual property rights are reserved.

You may access this website for your own personal use subject to the restrictions set in these terms and conditions.

You must not:

  • Republish material from santogames.cl
  • Sell, rent, or sub-license material from santogames.cl
  • Reproduce, duplicate, or copy material from santogames.cl
  • Redistribute content from Santo Games unless the content is specifically made for redistribution

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website.

Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury resulting from negligence
  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation
  • Limit any of our or your liabilities in any way that is not permitted under applicable law
  • Exclude any of our or your liabilities that may not be excluded under applicable law

The limitations and exclusions of liability set out in this section and elsewhere in this disclaimer:

  • Are subject to the paragraph above; and
  • Govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, tort (including negligence), and breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, Santo Games will not be liable for any loss or damage of any nature

International Shipping & Import Taxes

Santo Games ships internationally from Chile. By placing an order, the customer acknowledges that international shipments may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

These charges are not included in the product price or shipping cost and are the sole responsibility of the buyer.

Santo Games has no control over these charges and cannot estimate the amount that may be applied by customs authorities in the destination country.

If the customer refuses to pay import duties, taxes, or customs fees and the shipment is returned, abandoned, or destroyed by the carrier or customs authorities, Santo Games will not be responsible for any loss of the shipment or related costs.


Refused Shipments & Chargebacks

Customers are responsible for accepting delivery of the shipment and paying any required import duties, taxes, or customs fees in their country.

If a shipment is refused, abandoned, or not claimed by the customer, Santo Games reserves the right to deny refunds or deduct the following costs from any refund issued:

  • Original shipping cost
  • Return shipping cost (if applicable)
  • Carrier handling fees
  • Customs charges or storage fees

If the shipment cannot be returned to Santo Games due to customs regulations or carrier restrictions, the order will be considered fulfilled and no refund will be issued.

Initiating a chargeback or payment dispute for a shipment that was refused, abandoned, or not claimed may be considered fraudulent behavior. Santo Games reserves the right to submit shipping records, tracking information, and order documentation to payment providers or financial institutions to dispute such claims.